Residential and Hard-to-Reach Standard Offer Program Manual

The 2009 Residential and Hard-to-Reach Program Manual, Appendices and Standard Offer Program Agreement are available for downloading.

* Please note that these files are Adobe PDF documents, available for viewing and printing only with Adobe Acrobat Readers.

• Program Manual
• Appendix A - Deemed Savings
• Appendix B - Glossary
• Appendix C - Lighting Adjustment Factors
• Appendix D - Customer Eligibility Forms
• Standard Offer Program Agreement